f you know you are going to miss a pickup day or need to change your pickup location: you can email us in advance to change your pickup location (or if you'd like to change your day for the rest of the season). Please let us know two days in advance if you are making a change. You may always send a friend to pick up your box in your place without telling us ahead of time (many people give their box to a friend if they are out of town). If you know you won't be there to pick up on Friday or Saturday, you may request a "double box" for another week. IF YOU SCHEDULE IN ADVANCE! Also, TLW gives you a four month window. You may always pause your pickups and schedule for a later time in the season.
If you miss a pickup and don't tell us ahead of time: Please know that your vegetables were picked, washed, packed and sat out waiting for you. At the end of the market on Saturday, we will donate your box to a family or senior who can benefit from the food. We don’t ever want our food to go to waste.
If you know you're going to miss your pickup, but don't necessarily want to reschedule or give it to a friend, please also let us know and we will donate the value of your share that week Everybody Eats.
If inclement weather or other adverse conditions preclude pickup, TLW will notify subscribers of changes as soon as possible. Full payment is due with submission
